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Cancel your membership or subscription

You can cancel your subscription online at any time by following the steps listed below.

  1. Sign in to your account with your username and password.
  2. Under Products, click Manage plan for the plan you want to cancel.
  3. Under Plan details, click Cancel plan. In case, you don't see a Cancel plan button? Contact us to cancel your subscription.
  4. Indicate the reason that you want to cancel, and then click Continue to cancel plan.
  5. Follow the instructions on the screen to keep your current subscription, switch to a different subscription, or cancel your subscription.
  6. You will receive an email confirming the cancelation. To start a subscription again, visit the products page.

Note: If you cancel an annual subscription (paid monthly or once a year) within 14 days, you will receive a full refund. Otherwise, you are billed 100 percent of your remaining contract obligation. If you cancel a month-to-month subscription, you have access to your plan through the end of the billing cycle.